Integrations · How-to
Link your own Telegram to add leads and get notices in a chat
Link your Telegram to @Setvos_bot to capture leads, contacts and tasks from a chat, see what is due today, and receive your Setvos notices there.
Start the link
Open Account settings › Telegram and press “Connect Telegram”. Telegram opens a chat with @Setvos_bot. The link works once and for 15 minutes; if Telegram did not open, press “Open again”.
Start the chat
In Telegram, press Start. The bot answers that the chat is linked to your workspace. Back in Setvos, the card changes to “Linked” by itself and says “Telegram is linked” — there is no need to reload.
Use the commands
Send /help to see what the bot can do for you:
- /lead with a name, a phone and what they want — adds a contact and a deal
- /contact and /find — save or look up a contact
- /deal and /task — add a deal or a task
- /today — what is due today
Forward a contact card and it is saved straight away. Your role decides what you can do.
Work in several workspaces
If you belong to more than one workspace, send /switch to choose which one your commands act on. Notices from every workspace arrive in the same chat, each headed with the workspace’s name.
Get your notices in Telegram
Open Account settings › Notifications and switch on “Also send to Telegram”. The notices you choose there also arrive in the chat, with the same switches and quiet hours.
The morning brief then arrives too, at 08:00 on your workspace’s clock: your own visits and gaps on a day you have a shift, or, for owners and admins, the whole day. Switch it off on the same screen.
Unlink when you need to
Press “Unlink” on the card, or send /stop in the chat. Your Setvos account and the chat are no longer connected.
Common questions
- The bot says the link has expired.
A link works once and for 15 minutes. Press “Connect Telegram” again for a new one.
- Is this the same bot my clients use?
Yes, it is the same @Setvos_bot. Your chat is linked to your Setvos account and answers your commands; a client’s chat gets their bookings’ messages and can write to the business.
Read next
Get your notifications in Telegram
Link your own Telegram chat with @Setvos_bot and receive the same notices there, with the same switches and quiet hours.
Reach clients on Telegram with @Setvos_bot or your own bot
Send confirmations and reminders to clients on Telegram for free — through @Setvos_bot from the first day, or through your own bot with booking inside the chat.
Use Setvos on your phone today
Sign in to the Setvos web app in your phone’s browser, put it on your home screen, and get your notices in Telegram.
Capture a lead from Telegram in one message
Link your Telegram once, then add a client and a deal from a chat while you are away from the computer.
Deals: the work you are trying to win
Track each piece of work you hope to win on a board of stages, see what each stage is worth, and record why deals are won or lost.
Tasks: the follow-ups you promised to do
Write down each follow-up with a due date and a priority, give it to whoever will do it, link it to the client, deal or invoice it is about, and tick it off when it is done.
More in Integrations
- Integrations: connect the services your business already uses
- Connect a service, test it and keep it working
- Take online payments by card or by bank transfer
- Send texts through your own SMS gateway
- Connect WhatsApp, Instagram and Messenger, and Viber
- Connect a shared mailbox to the Inbox
- Issue receipts through your Checkbox cash register (ПРРО)
- Connect Nova Poshta, Ukrposhta or Meest for deliveries
- Take orders from Rozetka, Prom.ua and OLX
- See your appointments in Google, Apple or Outlook Calendar
- Add booking and a contact form to your own website
- Create and manage API keys for your own systems
Open in Setvos
Signed in? This article is also in the Help menu of the app.
Still stuck?
Tell us what you were trying to do — we answer in chat, in six languages. Write to us
Move your bookings off paper, WhatsApp and three spreadsheets.
Bring your clients, services and past visits in from a spreadsheet or your old system’s export, with a preview before anything is written — and help in chat, in six languages, whenever you want it. Most studios are live the same day.