About
Built in Ukraine, for businesses that answer the phone themselves.
Setvos is the booking page, client base, till and payroll of a service business in one system. We make money from the licence you pay for — not a cut of your bookings, not your client list, not your data.
01 · Mission
Give a service business of a few people the footing of a chain, without making it depend on anyone for its own clients.
Your clients stay yours
Clients book on a page with your name on it, and the client base exports whenever you like. No commission on your bookings.
The whole business in one place
Bookings, the till, payroll, stock and reports share one set of records instead of four apps and a spreadsheet.
A price you can plan around
The price you start at is the price you renew at, for as long as you renew without a break.
02 · Who we help
Businesses that sell their time by the appointment.
Beauty
Salon · barbershop · nails · spa · tattoo · cosmetology · podology
Colour formulas on the client card, deposits that stop no-shows, and a booking link your regulars keep in their bio. Set up in an afternoon.
Healthcare
Medical centre · dentistry · veterinary · psychotherapy · osteopathy
Visit notes, booking consent and a schedule per practitioner — with permissions that keep reports, payroll and settings away from the front desk.
Sport & fitness
Gym · CrossFit · martial arts · swimming · yoga · dance
Capacity, spots left and a waitlist you offer a freed spot to in one tap. Memberships that renew on the client’s card or by a monthly link, and a column in the grid for every trainer.
Education
Language school · driving school · tutoring · kids’ clubs · speech therapy · music · beauty academy
Lessons and terms on a timetable, each child enrolled under the parent who pays, and a register that counts the membership down.
Auto service
Car wash · detailing · tire fitting
Jobs booked against bays and mechanics, parts pulled from stock as work is done, and the next service suggested at checkout.
Domestic services
Photo studio · pet care and training · cleaning · repairs · atelier
Travel time between jobs, a team that is never in the office, and a client who needs to know who is arriving and when.
Business services
IT support · marketing agency · consultants · lawyers · accountants
Monthly invoices drafted on schedule, requests your clients open and follow themselves, and every proposal on a pipeline you can read at a glance.
Events & leisure
Art and ceramics studios · cooking classes · event organisers · kids’ parties
Open classes with places shown live, private sessions paid when they are booked, gift certificates on your own page, and every event on a pipeline from enquiry to the balance invoice.
Shops
Online and Instagram shops · pet shops with grooming · beauty supply with courses
Orders with stock reserved the moment they are placed, waybills on your own carrier account, cash on delivery and returns tracked to the hryvnia, and a shop on your own page.
03 · How we help
One system for the front desk and the back office.
- 1
Booking that fills the diary
A booking page at yourname.setvos.app where a client books with a name and a phone, confirmations and reminders in Telegram from day one, deposits on your own payment gateway, and a waitlist that offers a freed slot.
- 2
The back office included
The till with receipts through the ПРРО you connect, payroll from the time clock and the till’s sales, stock used up by each service’s recipe, and reports — all on the same records.
- 3
Move in an evening, with an undo
Import clients, services and past visits from a CSV or Excel file, Altegio and YCLIENTS exports included. A preview comes first and the import can be undone; if a file will not go in, send it to us.
- 4
A person answers
Help in chat in six languages, the same for every licence, with a first answer within one business day.
04 · Why we built it
Most small service businesses run on a booking app, a messenger, a notebook and a spreadsheet, and none of them knows what the others know. The visit is in one place, the payment in another, and what each master earned is worked out by hand at the end of the month.
That is why Setvos covers more than booking. A salon does not stop being a business at the appointment — it buys colour tubes, pays commission, hires a junior, closes the till. Tools that only take bookings leave the other half in spreadsheets, and tools that do the other half were written for factories.
We are deliberately not a marketplace. A marketplace has to keep the client, because the client is what it sells back to you. Our incentive is simpler: you pay for a licence, so we only keep earning if the software stays worth keeping. The directory of places is opt-in — nothing is listed without your yes.
It is built for how business works here — hryvnia, receipts through Checkbox, Nova Poshta, Telegram — it speaks six languages, and it keeps its data in the EU.
- Funding
- Customer revenueNo investors, and no growth target that outranks your renewal.
- How we make money
- The licenceAnd the extras you choose. Never a commission on your bookings, never your data.
- Where the data lives
- The EUDigitalOcean in Frankfurt, with continuous backup.
- Languages
- SixUkrainian, English, Russian, Spanish, German and French — the product, the help center and support.
05 · Security
Your client base is checked three times on every request.
Hosted in the EU, encrypted in transit and at rest. You are the controller of your clients’ data and we are the processor: the Data Processing Addendum is part of the Public Offer, and every sub-processor is published.
Read the security page →- Request guardEvery call is bound to exactly one workspace before it reaches a service. No workspace on the request means no request.
- Query scopingTenant filters are applied in the data layer, not left to whoever wrote the endpoint. A missing filter is a build failure, not a leak.
- Postgres row-level securityThe database refuses cross-tenant reads on its own. If both layers above were bypassed, the rows still are not there.
Encrypted integration credentials
Payment and messaging keys are encrypted at rest with a separate key, and are write-only once saved.
Full audit log
Who changed what, when, and from where — including deletions, refunds and permission changes. Exportable.
GDPR export & erase
Per-client export and erase from the client record, plus a whole-workspace export any time.
Time-boxed support access
Our staff cannot read your data without a grant you issue, and it expires by itself.
06 · Reliability
A Saturday morning is not a good time to be down.
The targets below are written into the SLA, with days added to your paid term when we miss them.
99.9%
Monthly uptime target
Measured by checks every five minutes against the app, the API and booking pages.
3–15 days
Service credits
Added to your paid term when uptime falls below 99.9%, 99.0% or 95.0%.
1 business day
First support answer
The same for every licence. A total outage is worked on until service is back, whatever the hour.
Frankfurt
Backups in the EU
Continuous backup in the same region, restorable to any point in the retention window.
07 · How we decide
How we make decisions
Build the next thing a real business asks for.
The roadmap comes from owners, in the order they ask — not from what looks good in a demo.
Boring and correct beats clever.
A diary that never double-books matters more than a new animation.
Your incentive and ours point the same way.
We earn a licence fee, so we only keep earning if the software stays worth keeping.
Say when we are the wrong fit.
We would rather tell you Setvos is not for you than sell you a licence you will not keep.
Leaving should be easy.
Everything exports, whenever you like. If leaving is easy, the only reason to stay is that the product is good.
08 · Commitments
What we will not do
Take a cut of your bookings
No commission on a booking, and no marketplace between you and your clients. The directory lists your place only if you say yes.
Sell or mine your data
Your client base is not an asset on our balance sheet, and it is not for sale at any price.
Hold your data hostage
Export the whole workspace whenever you like — even while it is read-only after you stop paying.
Raise your price at renewal
A new price list is for new customers. Yours renews at the price you started at, for as long as you renew without a break.
Talk to the people who build it.
Questions reach the people who work on the product — in chat, in six languages.
Move your bookings off paper, WhatsApp and three spreadsheets.
Bring your clients, services and past visits in from a spreadsheet or your old system’s export, with a preview before anything is written — and help in chat, in six languages, whenever you want it. Most studios are live the same day.