Integrations · Overview
Integrations: connect the services your business already uses
See everything this workspace connects to — payment gateways, SMS, messengers, your mailbox, the cash register, carriers, marketplaces, your calendar and your website — and who can change what.
One page for every connection
Integrations opens on an overview with a tile for each section you can open. A section of services says “Nothing connected yet” or how many of its services are connected; “API and webhooks” counts your active keys and webhooks. The sections are:
- “Payments”, “SMS gateways”, “Messaging”, “Mailbox”, “Fiscalization”, “Delivery” and “Marketplaces” — each a list of services you can connect
- “Calendar” — your own appointments in Google, Apple or Outlook Calendar
- “Your website” — booking and a contact form on your own site
- “API and webhooks” — keys and events for your other systems
Find a service quickly
Type a service’s name, such as Twilio or Nova Poshta, or a section’s name into the search box on the overview. A result opens its section with that service’s row outlined. Press / on the overview to jump straight to the search box. On a phone or a narrow window, the sections sit in a strip above the page that scrolls sideways.
Who can connect, and who can only look
Everyone in the workspace can open most sections and see what is connected. Connecting, checking, updating and disconnecting need the workspace-settings permission, which owners and admins have.
“Payments” and “API and webhooks” are shown only to people with that permission, because they decide where money lands and what other systems may do. “Your website” also opens for anyone who manages booking settings. A section you cannot open is not in your list.
Your credentials stay secret
The keys and passwords you enter are encrypted when you save them and are never shown again — not even to you. A connected row shows “Stored as” and the last four characters of one value, such as the key or the sender name, so you can tell which one is saved. To change a credential, you enter the whole set again.
Where to start
Nothing here is required to begin: texts go out on your Setvos allowance, and clients can get reminders from @Setvos_bot from the first day. Connect a payment gateway when you want deposits or online payments, your own SMS gateway to text under your own sender name, and a carrier or a marketplace if you sell goods.
Read next
Connect a service, test it and keep it working
Connect any service on the integrations page, test the credentials before you rely on them, and re-check, update or disconnect it later.
Take online payments by card or by bank transfer
Connect a card gateway or add your payment details so clients can pay invoices, deposits and orders online — by card, or by bank transfer with one payment code for everyone — choose how they pay, mark transfers paid and let monobank pay tips to your staff.
Send texts through your own SMS gateway
Connect TurboSMS, AlphaSMS, SMSClub, Twilio, SMSAPI or seven.io so texts go out under your own sender name, choose which goes first, and let clients’ replies reach you.
Reach clients on Telegram with @Setvos_bot or your own bot
Send confirmations and reminders to clients on Telegram for free — through @Setvos_bot from the first day, or through your own bot with booking inside the chat.
Set up roles and permissions
Use the four ready-made roles or build your own: choose what each role may do in every module and whose records it sees.
Integrations: common questions
Short answers about who can connect services, what happens to your credentials, and what to do when a service is missing.
More in Integrations
- Connect WhatsApp, Instagram and Messenger, and Viber
- Link your own Telegram to add leads and get notices in a chat
- Connect a shared mailbox to the Inbox
- Issue receipts through your Checkbox cash register (ПРРО)
- Connect Nova Poshta, Ukrposhta or Meest for deliveries
- Take orders from Rozetka, Prom.ua and OLX
- See your appointments in Google, Apple or Outlook Calendar
- Add booking and a contact form to your own website
- Create and manage API keys for your own systems
- Send Setvos events to your other systems with webhooks
Open in Setvos
Signed in? This article is also in the Help menu of the app.
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