Integrations · Questions
Integrations: common questions
Short answers about who can connect services, what happens to your credentials, and what to do when a service is missing.
Common questions
- Who can connect or change an integration?
Anyone whose role has the workspace-settings permission, which owners and admins have. Everyone else can open most sections and see what is connected, but not change it.
- Why is a section missing from my list?
“Payments” and “API and webhooks” are only for people who manage the workspace, and “Your website” also opens for people who manage booking settings. If you need one, ask an owner or admin.
- Can anyone read the keys and passwords I saved?
Nobody can read them back in Setvos. They are stored encrypted, and the screen only ever shows the last four characters of one value.
- What happens when I disconnect a service?
“Disconnect” asks first and says what stops working. Once you confirm, Setvos stops using the service at once and deletes its saved keys. Nothing already sent, received or paid through it is deleted.
- Do I need to connect anything before I start?
No. Texts go out on your Setvos allowance and @Setvos_bot sends Telegram reminders from the first day. Connect services when you need them.
- The service I use is not listed. Can you add it?
Tell us which one with “Report a problem”, choosing “I have a suggestion”.
Read next
Integrations: connect the services your business already uses
See everything this workspace connects to — payment gateways, SMS, messengers, your mailbox, the cash register, carriers, marketplaces, your calendar and your website — and who can change what.
Connect a service, test it and keep it working
Connect any service on the integrations page, test the credentials before you rely on them, and re-check, update or disconnect it later.
Set up roles and permissions
Use the four ready-made roles or build your own: choose what each role may do in every module and whose records it sees.
Report a problem or ask us a question
Send the Setvos team a bug, a question, an idea or a billing issue from any screen, add screenshots, and know exactly what is sent with it.
More in Integrations
- Take online payments by card or by bank transfer
- Send texts through your own SMS gateway
- Connect WhatsApp, Instagram and Messenger, and Viber
- Reach clients on Telegram with @Setvos_bot or your own bot
- Link your own Telegram to add leads and get notices in a chat
- Connect a shared mailbox to the Inbox
- Issue receipts through your Checkbox cash register (ПРРО)
- Connect Nova Poshta, Ukrposhta or Meest for deliveries
- Take orders from Rozetka, Prom.ua and OLX
- See your appointments in Google, Apple or Outlook Calendar
- Add booking and a contact form to your own website
- Create and manage API keys for your own systems
Open in Setvos
Signed in? This article is also in the Help menu of the app.
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