Payroll · Questions
Payroll: questions and answers
Short answers about paying salaries, who is left out, who can see payroll, hours, the overview figures and what happens to the data.
Common questions
- Does Setvos transfer salaries?
No. “Mark paid” records that you have paid; the money goes out through your bank as usual.
- Why is an employee left out of a run?
They have no pay scheme or one that pays nothing, or their pay is in another currency than the run; the run names them under “Left out of this run”. Someone not employed at any point in the period is not in the run at all.
- Can a manager see payroll?
Not with the built-in Manager or Member role. Payroll is in the owner's and admins' roles; you can add it to another role on Settings › Roles & permissions.
- Why are the hours different from the rota?
Hourly pay uses the time clock when the person clocked in during the period, and the rota only when they did not. The payslip says which it used.
- What does “so far” on the overview mean?
It is what a run would compute for the month today. Nothing is saved until you create a run.
- Does payroll depend on the time-off group?
No. Payroll, People and the time clock are part of every licence and stay if the “Time off, reviews & hiring” group lapses. Without it a run has no leave lines, and a salary is still prorated by the working week set in Time off.
Read next
Payroll: pay worked out from what actually happened
Build each month's pay from people's pay schemes, hours, sales and leave, check it by day or by month, then approve it and record it as paid.
Run payroll for a month
Create a draft run for a month, check and adjust its payslips, then approve it and mark it paid.
What a payslip is built from
Know where each line of a payslip comes from (salary days, hours, sales, classes, unpaid leave and reference taxes) so you can check it.
Get time off, reviews and hiring, and what happens if the group lapses
People, the time clock and payroll are in every licence. Time off, reviews, hiring and onboarding come with Chain and are an extra group on Standard, which an owner manages on the web; if it ends, their data is kept 30 days, then erased.
Set up roles and permissions
Use the four ready-made roles or build your own: choose what each role may do in every module and whose records it sees.
More in Payroll
Open in Setvos
Signed in? This article is also in the Help menu of the app.
Still stuck?
Tell us what you were trying to do — we answer in chat, in six languages. Write to us
Move your bookings off paper, WhatsApp and three spreadsheets.
Bring your clients, services and past visits in from a spreadsheet or your old system’s export, with a preview before anything is written — and help in chat, in six languages, whenever you want it. Most studios are live the same day.