Recruitment · Questions
Recruitment: questions and answers
Short answers about roles that do not appear, what the tiles measure, rejecting and deleting candidates, and how Recruitment fits with People.
Common questions
- Why doesn't a role I saved appear on the Recruitment screen?
The screen starts on open roles. Choose “Draft”, “Closed” or “All roles” in the filter under the title to find a draft or a closed role; select it and use “Publish role” or “Reopen role” to open it.
- How is the average time to hire measured?
The days from when a candidate was added to when they were marked hired, averaged over everyone hired for any role and rounded to whole days.
- What is the offer accept rate?
Hires as a share of hires plus candidates rejected while in the Offer stage, whatever you have renamed it to.
- Can I delete a candidate?
No. Reject them instead; their page, details and scorecards stay, and you can still find them with search.
- Can I undo a rejection?
Not in the web app. A rejected candidate cannot be moved back into the pipeline, so reject only when you are sure.
- Does Recruitment need People switched on?
No. It works on its own. With People switched on, the departments come from it and a hire creates the employee record by itself.
- Are candidates told when I move them?
No. The only message Setvos sends a candidate is the rejection email, and only when it is switched on.
Read next
Recruitment: open roles and their candidates
Open job roles, move each candidate through your hiring stages, and keep interviews and scorecards together.
Open a job role
Describe a role with its title, department, location, type and salary range, and publish it so you can add candidates to it.
Find anything with ⌘K
Press ⌘K (Ctrl+K on Windows) on any screen to search your records, jump to a module, find a help article or start a common task without leaving the page.
Get time off, reviews and hiring, and what happens if the group lapses
People, the time clock and payroll are in every licence. Time off, reviews, hiring and onboarding come with Chain and are an extra group on Standard, which an owner manages on the web; if it ends, their data is kept 30 days, then erased.
More in Recruitment
Open in Setvos
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