Shops · online and instagram shops · pet shops with grooming · beauty supply with courses
Orders from messages, waybills from one screen.
Orders come in through messages and the phone, payment is a card number in a chat, and the waybill is typed into the carrier’s site by hand. By evening nobody is sure what was sent.
- Reserved
- Stock held the moment an order is placed
- 3 carriers
- Nova Poshta, Ukrposhta, Meest on your account
- COD
- Cash on delivery and returns tracked
- 0%
- Commission on your own shop
What an online shop switches on first
Orders
An order from a message, the phone or your shop, with stock reserved when it is placed and released if it is cancelled.
Waybills
A Nova Poshta, Ukrposhta or Meest waybill made on your own account, and the tracking status pulled into the order.
Payment links
A link to pay on your own monobank or LiqPay, sent with the order.
Stock
Stock per warehouse, reorder points with a low-stock notice, purchase orders and stock takes.
A shop on your page
Chosen products in a shop on your public page, ordered by anyone without an account.
Six things that only matter in an online shop
An order for every message
An order made from a message or a call, with stock reserved when it is placed, so the last item is never sold twice.
A payment link instead of a card number
The order’s link to pay on your own monobank or LiqPay, and the order marked paid when the payment lands.
The waybill from the order
A Nova Poshta, Ukrposhta or Meest waybill made on your own account from the order, and the tracking status pulled back into it.
Pickup without a waybill
An order the buyer collects is handed over with no carrier at all.
Your own shop
Chosen products on your public page, ordered by anyone without an account.
Cash on delivery you can reconcile
Mark a COD order paid when the money arrives, and see which parcels are still out.
Returns that put stock back
Take goods back on a shipped order, back on the shelf or not, and refund the buyer through the provider that took the money.
Fiscal receipts on your own ПРРО
A receipt issued from each online payment through your own Checkbox, and a return receipt on a refund.
Your first week on Setvos
Add the products
Import the product list from a spreadsheet with prices and stock.
Connect the carrier
Your own Nova Poshta, Ukrposhta or Meest key, so waybills are made on your account.
Connect the payment gateway
Your monobank or LiqPay, so each order carries its own payment link.
Open the shop
Choose the products that go in the shop on your page and share its link.
A 2-person shop pays €22/mo
2 employees on Standard, 12-month term: €30/mo list, €306 on day 7, and 14 months of service (12 paid + 2 bonus) — €22 effective per month. Prices exclude tax. VAT or sales tax is added at checkout where it is due; an EU business with a valid VAT number pays no VAT and accounts for it under the reverse charge.
Online and Instagram shop: questions
Does the buyer get a fiscal receipt?
Yes, when your own ПРРО is connected: a receipt is issued for each online payment, and a return receipt for each refund. No ПРРО means no receipt — never a fake one.
Can I take orders from Instagram?
Copy the order into Setvos from the chat, or send the buyer the link to your shop. Your Instagram inbox is not connected without your own Meta app.
What happens to stock when an order is cancelled?
The reserved stock is released back to the shelf at once, so the item can be sold again.
Shops questions
Can I sell a T-shirt in four sizes?
Not as one product with variants: each size or colour is a product of its own. Product variants are not built.
Can I ring up a sale at the counter?
Products are added to a booked visit’s bill at checkout, or sold as an order. A counter sale without a booking is not built.
Do you sync with marketplaces?
We say nothing about a marketplace until we have checked it end to end with a live seller account. Your own shop, orders and waybills work today.
Read next
Blog
Cash on delivery and returns without a spreadsheet
Cash on delivery and returns are where a small shop loses track of its money. Here is how each parcel’s money and each returned item are accounted for, with a receipt where one is due.
Blog
From a message to a waybill
A small online shop runs on messages: an order in a chat, a card number for payment, a waybill typed by hand. Here is the same day with one order screen in the middle.
Guide
Create and place an order
Take an order at the desk, choose where it ships from and how it reaches the buyer, and reserve the stock so nobody else sells it.
Guide
Take payment and ship or hand over an order
Get an order paid online, in cash or on delivery, send it with a waybill or hand it over at the desk, follow the parcel, and fix a waybill the carrier refused.
Guide
Handle a return
Take goods back on a shipped order, put them back on the shelf or not, and refund the buyer.
Features for Shops
Move your bookings off paper, WhatsApp and three spreadsheets.
Bring your clients, services and past visits in from a spreadsheet or your old system’s export, with a preview before anything is written — and help in chat, in six languages, whenever you want it. Most studios are live the same day.