Workspace and profile · How-to
See who changed what in the audit log
The audit log records each meaningful change in the workspace as a plain sentence with who did it and when. Filter it, open what it names, or export it.
Open the log
Open Settings › Audit log. The newest entries come first; each says what happened, who did it and when.
Open what an entry is about
Where an entry names a record that still exists, such as a client or an invoice, press the name to open it. A record that has since been deleted is still named, so you can see what it was.
Filter the log
Press “Filters” to narrow it by “Area”, “Importance”, “Who”, “Name or number” (a client’s name or an invoice number, for example) and a “From” and “To” date, then press “Apply”. “Clear” removes the filters.
Go further back
At the bottom, “Older” shows earlier entries and “Newer” comes back.
Export it
“Export CSV” downloads the entries that match your filters as a spreadsheet file.
Common questions
- How long are entries kept?
Twelve months. Entries about our support team’s actions in your workspace, and about exporting or deleting your data, are kept longer.
- Will I see it when your support team works in my workspace?
Yes. Every use of a support grant is recorded here as our team’s action, not yours.
- What if Setvos staff changed something in my workspace?
It is in the log, marked as Setvos support, with the reason they gave — resending an invitation, changing your plan, or removing or restoring a review, for example. Every such action needs a reason, and the log shows it to you.
- Can I read the audit log on the phone?
Yes: entries are grouped by the salon’s day, with filters, and an entry’s subject opens its screen. “Export to CSV” goes to the share sheet.
Read next
Let our support team into your workspace
Our support staff cannot sign in to your workspace unless you issue a grant. A grant ends by itself, can be revoked at any time, and every use of it is recorded.
Change someone’s role or access
Give a member a different role, grant or take away one permission just for them, and check what they can actually do.
Export your data
Download one kind of record as a CSV file, or prepare a ZIP of everything in your workspace.
More in Workspace and profile
- Workspace and profile: how your business is set up
- Set your business details: country, time zone, currency and language
- Decide what members may change on their own profile
- Switch modules on and off
- Add your own fields to contacts, companies and deals
- Switch AI features on or off
- Edit your profile: name, photo and contact details
- Choose your language, time zone and theme
- Workspace settings: common questions
Open in Setvos
Signed in? This article is also in the Help menu of the app.
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