Workspace and profile · Questions
Workspace settings: common questions
Short answers about settings, time zones, workspaces and your data.
Common questions
- Why can’t I see Settings in the menu?
Workspace settings are for owners and admins. Ask one of them to change your role, or to make the change for you.
- Our appointments look an hour out. What is wrong?
Almost always the time zone. Check “Time zone” in Settings › General: it decides what every booking, shift and reminder time means.
- Can I run two businesses from one account?
Yes. Create a second workspace from the menu at the top of the sidebar. Each has its own team, plan, trial and data.
- Who can read the audit log?
Owners and admins — the people who can open workspace settings.
- How do I get all my data out?
Owners and admins can prepare a full export in Settings › Data: a ZIP with every record, the activity history and your uploaded files. It works in a read-only workspace too.
Read next
Workspace and profile: how your business is set up
The settings that shape the whole workspace — business details, modules, custom fields, AI and the audit log — and your own profile.
Set your business details: country, time zone, currency and language
Tell Setvos what kind of business this is and where it works, and add the seller details that your invoices and quotes carry.
Set up roles and permissions
Use the four ready-made roles or build your own: choose what each role may do in every module and whose records it sees.
Export your data
Download one kind of record as a CSV file, or prepare a ZIP of everything in your workspace.
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