Products · Questions
Products: questions people ask
Short answers about services, prices on old invoices, stock, costs, imports, labels and recipes.
Common questions
- Is a “Service” here the same as a service clients book?
No. The services in the diary, with their length and staff, live in Bookings › Services. A service here is a line for invoices; it is never stocked or put on an order.
- If I change a price, do old invoices change?
No. Every invoice and order line keeps the price it was written with; the new price applies from then on.
- Do Products and Inventory keep separate stock?
Not while Inventory is switched on: the “Stock” number in Products is then the total of your warehouses, the same stock orders reserve, the shop offers and the till takes, and it is adjusted in Inventory › Stock. Only a workspace without Inventory keeps a simple count on the product.
- What is the difference between “Cost” and the average cost?
The cost on the product is what you last paid for one: you can type it, and receiving a purchase order updates it. The average cost is what margins use. It starts as the cost you typed, and once stock has been received at a cost, Setvos keeps it from those receipts alone.
- What happens to stock when I import products?
A file with a stock column marks those products as tracked. With Inventory switched on, the count goes into your first active warehouse as opening stock, once: a product already on a shelf keeps its warehouse count, so adjust that one in Inventory › Stock. Imported prices are in your workspace’s currency.
- How do I print shelf labels?
From the stock list in Inventory › Stock: tick the products and press “Print labels”.
- Can a service use up products?
Yes. A booked service’s “Recipe” tab in Bookings › Services says how much of each product one visit uses, and the till takes it off the shelf at checkout.
Read next
Products: one price list for everything you sell
What the catalogue is for, how products and services differ, and where the rest of Setvos reads your prices from.
Add a product or service
Create a catalogue item with its price, cost, unit, barcode and category, ready for invoices, orders and the shop.
Print price and barcode labels
Make a PDF sheet of shelf labels with names, prices, a barcode or QR code, and batch or expiry details.
Set up your services, prices and categories
Add the services you sell with a length, a price and who does them, group them into categories, vary prices by place or person, and choose what clients can book online.
Import clients, services or other records from a file
Bring your list over from Altegio, YCLIENTS, EasyWeek, Appointer, Fresha or a spreadsheet. You see what the file would do before anything is saved.
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