Inventory · Questions

Inventory: questions people ask

Short answers about negative stock, missing products, the products list’s stock, alerts, value and the till.

Common questions

Can stock go below zero?

No. An adjustment or a transfer that would take a warehouse below zero is refused.

Why is a product missing from the stock list?

Only active items of type Product are counted. Services and archived products are left out.

Is the stock on the products list the same as here?

Yes. With Inventory switched on, the “Stock” number in Products is the total on hand across your warehouses, and clicking it brings you here. It is adjusted here, per warehouse, not on the product.

Who gets the low-stock notification?

Everyone whose role can see inventory, once, until they read it.

Why is the stock value higher than what I paid?

The dashboard and the “Value” column use your selling prices. What the stock cost you is the average cost.

Does the till use up stock?

Yes. Products sold at the till leave the warehouse chosen at checkout, and a service with a recipe uses up its products there too; a recipe that finds too little takes what is there rather than stopping the checkout.

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Updated September 29, 2026

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