People · How-to
Let clients tip a staff member through monobank
Point an employee at their entry in your monobank tips list, so a payment link for their visits offers the client a tip that goes straight to them.
Connect monobank first
Tips are paid by the payment provider, never by Setvos, and of the providers you can connect only monobank pays tips to staff. Connect it on Integrations › Payments, then ask monobank's support to add your staff to its tips list.
Open the person's tips setting
Open the employee on People and choose “Tips” (under ⋯ on a phone). It is there only if your role can edit People. Their record must be linked to their login, because the till finds the person who did a visit through it.
Pick them from the list
Under “In the provider’s list”, choose the entry that is this person and press “Save”. Choose “No tips” to stop.
Check the badge
The record now shows “Takes tips via monobank”. When you check out one of their visits at the till and choose “Send a payment link”, the payment page offers the client a tip, and monobank pays it to them; it never passes through your books.
Common questions
- Why is the list empty?
Either no payment provider is connected, your provider does not pay tips to staff, or monobank has not added anyone to your tips list yet. The dialog says which.
- Can I set a tips recipient on the phone?
Yes: “Tips recipient” under ⋯ on the record picks the person from your payment provider’s tips list. If no connected gateway supports tips, it says so.
Read next
Take online payments by card or by bank transfer
Connect a card gateway or add your payment details so clients can pay invoices, deposits and orders online — by card, or by bank transfer with one payment code for everyone — choose how they pay, mark transfers paid and let monobank pay tips to your staff.
Take payment for a visit at the till
Close a visit and take its money in one step: add products, apply a membership, a promo code or a discount, split the payment across cash, card, gift card, points or a payment link, and book the client’s next visit.
Link an employee record to a login
Connect a record to the person's Setvos account, so their time clock, payslips, rota shifts and till sales are counted as theirs.
Read and update an employee's record
Find everything about one person on their record, change their details and working week, and offboard them when they leave.
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