Campaigns · How-to
Set the sender name and reply address for campaign emails
Choose the name your clients see on campaign emails and the address their replies go to, once for every new campaign.
Open the sender settings
Open Campaigns and press the gear button, “Sender settings”, at the top of the list. The “Sender identity” window opens. The button is there only if your role can change campaign settings.
Fill in the name and the reply address
Fill in “From name”, the name clients see in their inbox, usually your business name, and “Reply-to email”, the address a client’s reply goes to. The email itself is sent from Setvos’s address under your name, which is what lets it reach the inbox. Every campaign email also prints the sender’s postal address: the place’s address, else the legal address in your requisites. With neither, an email campaign cannot be sent.
Save
Press “Save”. Campaigns you create from now on start with these values; a draft you created earlier keeps the sender it was saved with. A campaign’s own “From name” and “Reply-to email” fields override them for that one campaign.
Common questions
- Can I change the sender on the phone?
Yes, in Sender settings, if you may change campaign settings: the Sender name clients see, and the address replies go to. Campaign emails go out from Setvos’s address under your name.
Read next
More in Campaigns
Open in Setvos
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