Tips · Tip

Book a pupil’s term in one go

A one-to-one pupil needs three things set once: the weekly slot, a membership to pay from, and a way to give back a lesson they had to miss.

  1. 01

    Set the weekly slot

    On Bookings › Waitlist, under “Standing appointments”, press “New standing appointment”. Choose the client, the service and the teacher, pick “Weekly” or “Fortnightly”, set an end, and press “Book the series”.

  2. 02

    Set up the membership

    On Loyalty & gift cards › Memberships, press “Subscribe” on a visits or hours plan and pick the pupil; send the payment link, or activate it when they pay at the desk.

  3. 03

    Use it at checkout

    At each lesson’s checkout, tick the membership line: a visits plan uses one visit, an hours plan the lesson’s minutes.

  4. 04

    Give back a missed lesson

    On the pupil’s subscription, give a make-up credit with the reason; the membership gets a visit, or the minutes, back.

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