Security and sign-in · How-to

Change or reset your password

Change your password from your account, or reset it from the sign-in screen if you have forgotten it.

  1. 01

    Change it

    Open Account settings › Security. Under “Password”, enter your “Current password”, then the new one twice — at least 8 characters — and press “Change password”.

  2. 02

    Other devices are signed out

    Changing your password signs you out everywhere else. The device you are using stays signed in.

  3. 03

    Forgot it?

    On the sign-in screen, press “Forgot your password?”, enter the address you sign in with and press “Send reset link”. The link in the email works for one hour. After ten wrong passwords for an address, its next sign-in asks for a quick check that you are a person: tick the box under the form and press “Sign in” again. Nobody is locked out, and a successful sign-in clears it. A reset link can be asked for five times an hour for one address. The reset email says when the link was asked for and from which browser and system; if it was not you, ignore it and your password stays as it is.

Common questions

Can I set a password from the phone?

Yes. Change it under Password in Account → Security. An account with no password, one that signs in with Google or Apple, gets “Set a password”, which emails you a link to set one; two-factor sign-in needs it.

Read next

More in Security and sign-in

Open in Setvos

Signed in? This article is also in the Help menu of the app.

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